Categories
Build4SocialGood General Mentorship Tech

Using Your Tech Skills for Social Good: The Role Of Mentoring

You’ve probably been advised to find a mentor in your chosen area, someone with whom you can speak and who can provide you with excellent advice and assistance as you embark on your chosen career path. But have you ever pondered over the benefits of having a mentor? And the reason to have one if you don’t already? 

This article discusses the importance of having a mentor and the benefits of having one.

Why You Should Have A Mentor?

A mentor is a person or friend who acts as an advisor or coach to a less experienced person and guides them through a learning process using their professional knowledge.
When it comes to breaking into the tech sector, having a mentor is crucial – whether you’re learning to code or looking for your first (or next) job.
Here are seven reasons why you should seek out a mentor:

  1. Learning from their experiences: Your mentor can help advise you or warn you if you’re going to make the same mistakes they did, saving you time, money, and other valuable resources.

    Think of them as your guide. 
  1. Shortcut to Best Practices: It’s fantastic when someone can tell you about their tried-and-true best practices. You will learn much more quickly and efficiently this way.

    So mentors help you apply methods that work straight away. 😎
  1. Source Inspiration: It’s awesome to have someone you look up to as your mentor because hearing their stories and experiences motivates and inspires you even more which makes you more ambitious and excited to be doing what you are doing

    This makes you more ambitious and excited to be doing what you are doing.
  1. Learning to ask the right questions: Good mentors ask probing questions to get you to reflect on the process you’re going through, whether it’s learning to code or advancing your career. But, surprise, surprise! Many times, you are the only one who can respond to these inquiries.

    And Learning how to ask yourself those types of questions is very important.
  1. Accountability: Mentors can be super helpful in your career journey by keeping you accountable and making sure you are sticking to your goals and, keeping up with the learning process.
  1. Objective Feedback: A mentor sees you as you are (without being biased) and, they can give you honest and objective feedback, which makes you better.
  1. Networking: A mentor can help you become better at networking and improve your professional and communication skills. They can also expand your horizons by introducing you to the right people in their network and, this is super valuable.

Why It’s A Win-Win for Both The Mentor and Mentee?

Yup! That’s correct. Mentors gain from sharing their expertise with mentees as well. Most of our attention is focused on people who are being mentored, but what are the benefits for mentors? Why should they devote their time to assisting others in honing their abilities? Let’s have a look at some of them:

  1. Builds soft skills: Mentoring allows you to expand your soft skills. It requires you to put yourself in your mentees’ shoes, which in turn, will help to build soft skills like empathy, leadership skills, effective communication, and collaboration skills.
  1. Continuous learning: Mentorship allows you to keep on learning and growing in your field. The more you share knowledge with your mentees, the more you reinforce that knowledge.
  1. Builds confidence: Consistently sharing your knowledge with someone else can improve your self-confidence. The more you teach your mentees and help them with the challenges they face, the more confident you’ll be.
  1. Establish strong connections: Mentoring is another opportunity for you to build great relationships with individuals from different backgrounds.

Three (3) Ways to Become A Great Mentor.

  1. Good listener: A great mentor should demonstrate active listening skills. Active listening helps you identify issues and find better solutions to the problems your mentee might be facing. Having good listening skills will help you to guide your mentee in the right direction.
  1. Constructive feedback: What better way to help your mentee than giving helpful feedback and actionable suggestions! But remember that there is always a way to deliver criticism without breaking your mentee’s confidence. Educate them, not tear them down. 🤝
  1. Willingness to share knowledge: Great mentors are always willing to share what they know. As a mentor, you understand what it felt like starting your career so this motivates you to pay it forward through mentorship.

Yes! You’ve made it all the way to the end of this article. I’m confident you now know what a mentor is and the advantages of having one!
If you want to be a part of a structured mentorship program designed to help you succeed in your chosen career path in the tech industry, Visit: Techrity Mentorship Program
Thanks for reading!

Categories
Best practices General How-Tos Tech

How to Conduct User Research as a Newbie Designer

Photo by Jason Goodman on Unsplash

As a new designer in the design field, it can be quite a daunting task when you want to conduct user research, be it for a personal project or a client’s work. 

User Research is a broad topic, which cannot be covered in one article. In this article, I will walk you through what user research is, the purpose of user research, the processes to be followed when carrying out user research, and also the importance of user research.

What is User Research?

User Research can be plainly said to be trying to understand how a user would feel and what they might go through when using a product or service. This answers so many questions such as: 

  • What will be the first thing that comes to the user’s mind?
  • What will be the next step a user will take?
  • Will the user have trouble navigating the product?
  • Will the user be willing to pay for the service? 
  • What will make the user satisfied and not complain, or at least, have the barest complaints?

These and many more questions, depending on the type of product or service, are answered when carrying out user research.

What is the Purpose of Conducting User Research?

Simply put, the purpose of conducting user research is to help you understand the problem you’re trying to solve; telling you who your users are, how they will use your product or service, and most importantly, what they need from you. You are offering them a service so it is only wise you know what they want and how they want it or expect it to be.

What Processes Should be Followed?

When Conducting user research, a conventional process is followed. Although, most people would want to go the extra mile. Here are five (5) processes I follow: 

  1. Identify the problem 
  2. Create solutions
  3. Carry out feedback and surveys
  4. Evaluate the feedback and surveys
  5. Recreate

When you are carrying out user research, the processes above are meant to be followed. As a good user researcher, the identification of the problem you intend to solve should be the first thing. If you can’t identify any problem(s), then you can not proffer any solution. When you identify the problem(s), you create solutions. It could be a product you want to build, or a service to render or anything. Carrying surveys and getting feedback from people (users) about the solution you created is vital. Without people using your product or service, you wouldn’t know if you created a solution. Working on the feedback gotten is also very important because you don’t know the minds of everyone and you have to provide what they (users) are okay with. This is a repeated process, hence the need to always check the service you are offering or listen to the users using that service.

Importance of User Research

Many benefits come with conducting proper user research.

  • Customers Satisfaction: When you conduct proper user research for a product or service and build it according to the research findings, based on what the users want, you satisfy them in ways that you can’t fathom. You will gain their trust because the product/service is tailored to their needs.
  • Product/Service Usage: If a customer or user is satisfied with a service that you provided them, they are more likely to make more use of it. Hence, the product/service will not just be dormant but will be used for what it is created for.
  • Revenue Generation: When there is continuous use of your product, you get more profit, if it’s a paid service. The more people use it, the more money you generate.
  • Awareness: When a user makes use of your product/service and is satisfied with it, they go on to tell the next person. There’s this feeling of having tasted something good, you can’t keep it to yourself.

Conclusively, user research is just a way of knowing and understanding what your target users need to know the best possible way to create the best products with a great user experience and they are carried out using various methods.


Carrying out research makes you better!

As a User Researcher, you feel I have not covered the processes involved, please, do well to leave a comment. I appreciate your feedback and suggestions.


Visit: https://techrity.org and join the community to join other user researchers and designers.

Thank you.